An instinct for great search
Don’t take a whack-a-mole approach to tuning your onsite search experience. Hire people who know how to make it better with with just the tweaks you need to drive revenue up.
Onsite Search Tuning
It takes a light touch. Onsite search is delicate. One little configuration change can make certain terms perform better and simultaneously wreck thousands of others. Knowing which buttons you can push and which you can’t requires experience and each platform has its own idiosyncrasies. In this engagement we:
Identify and prioritize search problems from our library of 25 problem patterns.
Train your team to work successfully with the platform you already have.
Prescribe fixes for your most damaging problems and estimate the associated lift.
Fix the problems and make sure that there are no unintended consequences.
Release the fixes and measure the impact they have.
If desired, and for an extra fee, we do these engagements in a guaranteed structure. If you need it, we can also:
Set up an automated relevancy evaluation approach using tools such as Quepid.
Organize a team and create a set of processes for extracting the most value from onsite search.
Identify opportunities for content management changes.
Instrument tagging on your site such that you gather the most important signals for automating search improvements.
Platforms we work with: Lucidworks, Solr, OpenSearch, Elasticsearch, Endeca, Algolia, Constructor.io, Bloomreach.
6 weeks if full time, 12 weeks if half time. Sites must do $100MM USD+ online.
Why Practical?
In a nutshell, hire us because we’ve seen it all and our methodology is proven. We’ve designed search for the world’s most compelling e-commerce sites and have built the platforms that underlie them. Make our experience work for you.